Help Center

Welcome to our Help Center — your go-to place for quick answers and support.

Shopping Guide

Please note, that all the games in our shop are on pre-sale. Shipping will start this December.

Orders & Payments

You can place your order quickly and securely through our online store. We accept various payment methods to make checkout easy, and once your order is confirmed, you’ll receive a confirmation email with all the details. If you need to update or cancel your order, please Contact us as soon as possible before it’s processed. You can also track your order status at any time through your account.

Shipping & Delivery

For all the information regarding:

• Shipping options and delivery times
• International shipping information
• How to track your shipment
• What to do if your order is delayed or lost
• Customs, duties, and taxes (if applicable)

Please visit our SHIPPING & DELIVERY page.

Returns & Refunds

You want to know:

• Return shipping costs — who pays?
• How to return a product
• Refund policy and how refunds are processed
• How to request an exchange
• What to do if you receive a damaged or wrong item

You can find all the information in our REFUND POLICY page

Need help ?

If you have any questions, concerns, or require assistance please do not hesitate to contact us. You can reach us via our Contact Us page, and our directly at info@physicalmindgames.com